WEBOPS
Keep your sites running, connected, and optimized.
We ensure your sites, stores, apps, and automations are running so you don't have to think about it. Not marketing. Not design. Operations.
Why WebOps Exists
Your Site Isn't
Set-And-Forget Anymore.
The business that relies on a website, store, or web app doesn't get to stop thinking about it. Plugins update, integrations break, traffic spikes, tools get deprecated, things slow down.
Most growing businesses have three options: hire a full-time developer (expensive, hard to find, usually underutilized), keep calling freelancers every time something breaks (slow, disruptive, no continuity), or ignore it until it's on fire (expensive in a different way).
WebOps is a fourth option. Senior hands, ongoing, at a monthly rate that makes sense.
Working with Series 5 has been a game-changer for our tech and strategy needs. From our first meeting, it was clear that they not only have deep technical expertise but also a strategic mindset that goes beyond the basics. Whether it's tackling complex tech challenges or guiding us through big-picture launch strategies, their creativity & support has been invaluable. They are incredibly easy to work with, making us feel like their top priority at all times—something we've never experienced with other web providers!
Kristen Boss
kristenboss.com
What Is WebOps?
Ongoing Technical Operations
For The Web.
WebOps is break/fix, monitoring, optimization, and strategic direction for the sites, stores, apps, and automations your business runs on. Flat monthly fee, senior hands, no per-ticket billing.
01 / FEATURES
What We Do.
Unlimited Break/Fix
Anything that was working and stopped, we fix. No extra billing, no matter what broke, no matter why. Included at every tier.
Proactive Monitoring
Uptime, performance, error tracking, checkout health, and integration status. We find problems before they become outages.
Ongoing Optimization
Performance tuning, security patches, core/theme/plugin updates, and database health. The maintenance work that keeps sites from slowly degrading.
Implementation Capacity
Essentials includes one implementation hour per month for small requests. Pro includes a 10-hour min. block every month for new features, pages, and builds.
Strategic Leadership
Technology decisions, platform evaluation, architecture calls, vendor management, and direct access to Shawn on business-critical choices.
One Team, One Roof
Senior hands on everything. No account managers, no juniors learning on your project, no handoffs between vendors. The people doing the work are the people you talk to.
02 / PLATFORMS
What We Manage.
Sites
WordPress & Webflow marketing sites, memberships, learning management, content hubs
Stores
WooCommerce & Shopify DTC, wholesale, subscription, hybrid commerce
Web Apps
Custom portals, dashboards, member platforms on Next.js, Xano, and similar stacks
Automation
Make, Zapier, n8n, custom API integrations, and workflow orchestration across your stack
AI Agents
Building, training, orchestrating, and optimizing AI agents inside your business processes
We Don't Charge Extra To Fix Broken Things.
Your site goes down at 2am? We fix it.
A plugin update breaks your checkout? We fix it.
An integration stops syncing data? We fix it.
No emergency fees. No hourly billing. No surprises. No matter what broke, no matter why.
When you want something new built or changed — a new landing page, a new feature, a design update — that's what your implementation hours are for. Need more capacity? Add another time block.
Everything else? Already covered.
PLANS
Two Plans. Same Team.
PLAN
Essentials
The basics, done right, every month.
$295 and up
Everything that keeps your site, store, or app running — fixes, updates, monitoring, and one hour a month for small requests. Email support during business hours. Quarterly check-in call. Built for businesses with a stable setup that just need someone reliable watching it.
IDEAL FOR
- ✓A stable site, store, or app
- ✓No in-house tech person
- ✓Tired of calling different freelancers every time
WHAT'S INCLUDED
PLAN
Pro
Everything in Essentials, plus hands to build.
$2,500 and up
Everything Essentials includes, plus 10 hours every month for new work — pages, features, integrations, automations, AI. Dedicated Slack channel. Monthly calls. Direct access on the tech questions that matter.
IDEAL FOR
- ✓An active site, store, or app with regular work coming in
- ✓Making tech decisions often (new tools, features, migrations)
- ✓Want someone to talk to, not just someone to email
WHAT'S INCLUDED
Both plans cover the same core work. The difference is how many hours you get every month, how fast we respond, and how you get access to the team.
FAQ
Common Questions
Stop Worrying About Your Website.
Book a call. We'll figure out if WebOps is the right fit — and if it is, which plan.
Book a Call →