FIX MY Store
When your site, store, or automation breaks — and your team can't solve it — we diagnose the real problem and fix it fast.
WooCommerce Certified Partner · 15+ Years Fixing, Managing, and Building
Checkout is broken and we're losing orders
Our store is slow and adding products takes forever
Our last developer disappeared mid-project
We tried to add a new page and things stopped working
Our automation stopped firing and we don't know why
Our zaps are failing silently and leads are falling through
My store is slow and customers are complaining
Checkout is broken and we're losing orders
Our store is slow and adding products takes forever
Our last developer disappeared mid-project
We tried to add a new page and things stopped working
Our automation stopped firing and we don't know why
Our zaps are failing silently and leads are falling through
My store is slow and customers are complaining
Checkout is broken and we're losing orders
Our store is slow and adding products takes forever
Our last developer disappeared mid-project
We tried to add a new page and things stopped working
Our automation stopped firing and we don't know why
Our zaps are failing silently and leads are falling through
My store is slow and customers are complaining
Checkout is broken and we're losing orders
Our store is slow and adding products takes forever
Our last developer disappeared mid-project
We tried to add a new page and things stopped working
Our automation stopped firing and we don't know why
Our zaps are failing silently and leads are falling through
My store is slow and customers are complaining
Our forms stopped working and we don't know why
The app we added isn't working on our store
An integration broke and we can't fix it
Our scenarios stopped after a platform update
Our custom integration stopped working
Data stopped syncing between our tools and nobody noticed
Our membership site is slow and users are complaining
Our forms stopped working and we don't know why
The app we added isn't working on our store
An integration broke and we can't fix it
Our scenarios stopped after a platform update
Our custom integration stopped working
Data stopped syncing between our tools and nobody noticed
Our membership site is slow and users are complaining
Our forms stopped working and we don't know why
The app we added isn't working on our store
An integration broke and we can't fix it
Our scenarios stopped after a platform update
Our custom integration stopped working
Data stopped syncing between our tools and nobody noticed
Our membership site is slow and users are complaining
Our forms stopped working and we don't know why
The app we added isn't working on our store
An integration broke and we can't fix it
Our scenarios stopped after a platform update
Our custom integration stopped working
Data stopped syncing between our tools and nobody noticed
Our membership site is slow and users are complaining
“Working with Series 5 has been a game-changer for our tech support and strategy needs. From our first meeting, it was clear that they not only have deep technical expertise but also a strategic mindset that goes beyond the basics of tech support. Whether it's tackling complex tech challenges or guiding us through big-picture launch strategies, their support has been invaluable.”
Kristen Boss
kristenboss.com · Coach & Author
Outcomes
What Fixed Actually Looks Like.
Book a Triage Call
Tell us what's broken. We ask the right questions to understand scope, urgency, and what you've already tried.
We Diagnose
We look under the hood and give you an honest assessment of what's wrong and what it takes to fix.
We Fix It
Most issues resolve inside a 10-hour sprint. Larger problems get scoped with a fixed quote. You know the cost before we start.
What We Work On
We Know Your Stack.
We troubleshoot and fix problems across the platforms your business actually runs on — not just WordPress.
WordPress
WooCommerce
Shopify
Webflow
SamCart
Zapier
Make
Stripe
Airtable
Google Drive
We Take The Work Other Developers Won't.
Most fixes resolve inside a 10-hour sprint, not a multi-week retainer.
We find the real problem, not the symptom. Then we tell you what it actually takes to fix it.
You always know what's happening, what it costs, and who's doing the work. No account managers, no black box.
Outcomes
What Fixed Actually Looks Like.
Real problems, real diagnostics, real outcomes. Here's what changed when these clients came to us.
WooCommerce store went offline when their developer disappeared with the keys. We recovered access, rebuilt the site, and it's now taking more orders than before it went down.
Paid an agency to build their site. What they got was half-finished, slow, and fragile. We rebuilt it clean, trained the team, and still manage it today.
WooCommerce checkout was failing intermittently and nobody could figure out why. We traced it to a hosting issue and a misconfigured fulfillment tool. Orders flowing again.
A personal brand came to us losing significant organic traffic due to layout issues and broken on-page SEO. We fixed the layout, cleaned up the SEO setup, and rebuilt the site. Traffic recovered and they're still with us today.
WooCommerce store had a broken wholesale plugin and checkout was showing the wrong prices and shipping options depending on whether the customer was retail or wholesale. We fixed the wholesale logic so the right customers see the right prices and ship rates every time.
Website form submissions were supposed to flow into Airtable and trigger downstream automations — until the Airtable connection broke and nothing was moving. We diagnosed the connection failure, restored the flow, and backfilled the missing submissions so nothing was lost.
Rescues & Rebuilds
Businesses We've Fixed Things For.
A mix of clients, one-time rescues, and break/fix engagements across commerce, nonprofits, and B2B.
Who's Fixing It
You're Talking to Shawn.
I've been fixing websites and building digital systems since 2013 — and working in tech since 2008. Before Series 5, I spent years in enterprise IT at Deutsche Bank and HCL Technologies, where I learned how complex systems actually break and how to diagnose them under pressure.
Today I run Series 5 Technology as a small, focused operation. When you book a call, you're talking to me — not a sales rep, not an account manager, not a junior dev. I diagnose the problem, I scope the fix, and either I'm doing the work or I'm handing it off to someone I've personally vetted.
My bias: fix the real problem, not the symptom. Tell you what's actually going on, even when it's uncomfortable. Charge fairly for work done well.
Client Testimonial
"I hate websites — they break, go down, I mess them up. But thank GOD for Series 5 always being fast, prompt, and professional. Without you, I wouldn't have earned over 6 figures through my websites in the last 2 years."
Chris Stanley · IA Path
Book a Call
Let's See What's Actually Wrong.
15 minutes. Free. No pitch. We'll tell you what's broken and what it takes to fix.
FAQ